By using any feature of our app, you are agreeing to our terms. General Terms for Ticket booking users may note that PAVATHI is only a facilitator of payments and is not a party to the payments.
TThere may be charges for access, third party payment or such other data fees from third party payment participants and/ or Billers which you expressly agree and shall not hold PAVATHI liable for the same.
Your Responsibilities: In connection with your use of the PAVATHI Bus ticket, flight ticket, Train Ticket Booking, all the services available in our website/Application it shall be your responsibility to adhere to the following::
You should verify from the transaction history and/or the notifications about the success or failure of the transaction.
If you erroneously send a payment to the wrong party or wrong Ticket booking or double pay or send a payment for the wrong PAVATHI will not reimburse you or reverse a payment that you have erroneously made.
You agree that all risks arising from online transactions will be borne by You. And PAVATHI is not Responsible for any.
We are not responsible for any OTP shared by you to a third party while using our services.
We do not call for any OTP.
PAVATHI at any time do not take responsibility for hacking your account when you share OTP .
We do not make any warranties and make no representation about the quality and availability of the UPI Facility.
We endeavour to execute and process transactions as per the defined process, however, we shall not be held responsible for any non-responsiveness, delay, failure of systems or any other circumstances that might not be in our control.
We are not responsible for any network issue from any side.
Your transaction records and other logs maintained with Us shall be final and binding as proof of this facility and transactions.
All other terms including terms such as User Registration, Privacy, User Responsibilities, Indemnification, Governing Law, Liability, Intellectual Property, Confidentiality and General Provisions etc. are deemed to be incorporated into these Terms of Use by reference to the General Terms.
These terms and conditions regulate the use of Semi Closed Prepaid Payment (Wallet) Instrument or such other services which may be added from time to time under the brand name “PAVATHI Wallet” offered by PAVATHI. PAVATHI has been authorised in this regard by the Reserve Bank of India (RBI) in accordance with the provisions of the Payment and Settlements Act, 2007 and the regulations and directions issued by RBI from time to time.
By proceeding to use the PAVATHI Wallet, you (“User”/ “you”/ “your”) signify your consent to be bound by these “Wallet T&Cs” in addition to agreeing to the General PAVATHI Terms and Conditions (“General To you”) and PAVATHI “Privacy Policy”. By use of PAVATHI Wallet, you shall be contracting with PAVATHI and these Wallet T&Cs referenced herein will constitute Your binding obligations with PAVATHI.
By registering for PAVATHI Wallet, you represent that you are -
An Indian Resident has a valid PAVATHI account.
A natural or legal person above 18 years of age or older within the meaning of Indian Contract Act 1872.
You can enter into a legally binding agreement
You have the right, authority, and capability to enter into this agreement abiding by all the provisions of the PAVATHI“ General ToU” and “Privacy Policy”.
You are not barred or otherwise legally prohibited from accessing or using services of PAVATHI or PAVATHI Entities under the laws of India.
You represent that you are currently not a Politically Exposed Person (“PEP”) as defined by RBI.
You shall not impersonate any person or entity, or falsely state your age or affiliation with any person or entity. PAVATHI shall reserve the right to terminate your contract to use PAVATHI Wallet in case of any incorrect representation of the conditions mentioned herein.
You agree and undertake to immediately notify PAVATHI in circumstances where your PEP status changes, or you become related to a PEP. You should promptly notify PAVATHI in writing to ensure that appropriate steps are taken in accordance with applicable laws and PAVATHI’s policy. You further understand that as a PEP you will be subject to additional customer due diligence requirements as determined by the regulators. As a PEP you hereby agree to fully comply with all the aforesaid additional customer due diligence requirements as well as cooperate with PAVATHI to complete all continuing compliance requirements applicable to a PEP as will be notified to you by PAVATHI to ensure uninterrupted use of your PAVATHI Wallet.
Issuance of PAVATHI Wallet might be subject to additional due diligence, which may include but not limited to reviewing and validating the credential provided by You as part of the PAVATHI Wallet application, internally or using other Business Partners / Service Providers, Sanctions Check as notified by regulators, Our risk management process and PAVATHI shall have discretion and sole right to issue PAVATHI Wallet to You. Hence, by merely sharing the required data may not entitle creation of Your PAVATHI Wallet.
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